Frequently Asked Questions
Everything you need to know about finding your perfect fit.
How do I determine my correct hat size?
To find your perfect fit, measure the circumference of your head about half an inch above your ears using a soft measuring tape. Refer to our comprehensive Size Guide to match your measurement in inches or centimeters to the corresponding fitted size.
What is your return policy for fitted caps?
We offer a 30-day return policy for all unworn hats in their original condition with tags attached. Please ensure the brim is not bent or shaped if you intend to return the item, as altered products cannot be accepted.
How do you ship hats to ensure they don't get crushed?
We take pride in our packaging. All orders are shipped in heavy-duty, crush-proof boxes rather than envelopes to ensure your cap arrives with its crown shape and brim perfectly intact.
Are the sports team logos officially licensed?
Yes, all our merchandise is 100% authentic and officially licensed by the respective leagues, including MLB, NBA, and NFL. We only source products from authorized manufacturers like New Era and Mitchell & Ness.
Do you offer international shipping?
Yes, we ship our fitted caps worldwide. International shipping rates and delivery times are calculated at checkout based on your location and preferred shipping method.
How should I clean my fitted cap?
We recommend spot cleaning with a damp cloth and mild detergent. Avoid submerging the hat in water or using a washing machine, as this can ruin the buckram shape of the crown and shrink the fabric.